Legal
Privacy Policy
Last updated: September 18, 2026
This is a standard SaaS privacy policy template. Have counsel review it against your actual data practices, jurisdiction, and applicable regulations (GDPR, CCPA, etc.) before relying on it in production.
1. Information we collect
We collect account information you provide (name, email, organization), billing information processed by our payment provider, and call data generated through your use of the service — recordings, transcripts, and structured fields your agents collect during calls.
2. How we use information
We use collected information to operate and improve the service, process payments, provide support, and meet legal obligations. Call recordings and transcripts belong to your workspace and are used only to deliver the service to you.
3. Data sharing
We share data with subprocessors necessary to operate the service (payment processing, telephony, speech and language model providers) under appropriate data processing terms. We do not sell your data.
4. Data retention & deletion
Call recordings, transcripts, and contact data are retained for as long as your account is active, or as configured in your workspace settings. You may request deletion of your account and associated data at any time.
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal information. Contact us to exercise these rights.
6. Contact
Questions about this policy — see our Contact page.