Use cases

Activate, retain, and support — without rebuilding the channel

Swap the goal. Keep the same persona, numbers, recordings, and wrap-up fields. Each motion below is a live product path, not a slide.

Support

Service

AI receptionist

Answer every inbound line without a keypad tree

After hours and overflow covered with the same persona you test in the browser.

Activate

Healthcare

Offer slots, confirm, and stop the phone tag

Reschedules and no-show reminders use the same agent definition.

Activate

Sales

The hard first conversation happens before a human sees the lead

Start from a campaign, CSV, or the moment a lead is created.

Activate

Staffing

Screen for language, experience, and availability on the line

Same agent for a browser test and a live outbound list.

Retain

Commerce

Outbound at volume without a second dialer

One campaign graph. Many hops. Artifacts on every run.

Support

Operations

Resolve routine questions; escalate with context

Hybrid by design: the agent takes volume, humans take nuance.