Activate · Healthcare
Offer slots, confirm, and stop the phone tag
Attend enquiries, propose times, lock the booking, and write the outcome back to the workspace so the front desk is not re-keying.
Problem
Front desks live in phone tag: offer a slot, miss the callback, re-key the booking.
On the call
- Confirm identity and reason for calling
- Check eligibility or visit type if required
- Offer available slots and lock the one they pick
- Confirm details back to the caller on the line
- Write confirmation and disposition to the workspace
- Trigger reminders from the same agent definition
Outcome
Humans only step in when a patient needs a person — not to recite times.
Reschedules and no-show reminders use the same agent definition.
Other motions
AI receptionist
Answer every inbound line without a keypad tree
Lead qualification
The hard first conversation happens before a human sees the lead
Recruitment screening
Screen for language, experience, and availability on the line
Reminders & win-backs
Outbound at volume without a second dialer
Status & support
Resolve routine questions; escalate with context