Voice agent persona

The on-call operator: language, voice, stages, and hangup rules live on one agent. Same definition for browser tests and phone campaigns.

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Channel: Phone + browser test
Speech: Natural voice in and out
Outcome: Disposition + captured fields

A Dyler agent is the worker on the line. You describe who it is, what it must collect, and when the call is done. This persona is that runtime: headset on, boom mic live, ready to speak.

On a live run the engine streams TTS, recovers stalled turns, and writes a transcript plus WAV. Inspect this model to see the headset, boom, and torso that stand in for that operator.

Plain-language prompt + call stages
Chosen voice with language lock
Wrap-up then a real hangup — no extra goodbyes

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Also in the studio

Telephony

Live outbound call

Phone numbers allot to each client. Campaigns dial from the number you assign so the caller ID is yours.

Speech

Speech in and out

The studio mic is capture and playback: what the caller says, and the agent’s spoken reply — with gain limiting so replies do not clip.

Runtime

Campaign graph

One agent runs from contacts, CSV, or triggers. Each hop is a run with stages, wrap-up, and artifacts.