Live outbound call

Phone numbers allot to each client. Campaigns dial from the number you assign so the caller ID is yours.

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Numbers: Allotted per workspace
Format: 8 kHz telephony WAV
Access: Public download token

The handset is the call itself: a dedicated line, ringing out, audio on the wire. Allotment in Admin → Clients is what puts this number in the agent’s “Call from” list.

Open this detail view to orbit the chassis, speaker grill, and in-call screen bars — the same stack that stores mixed WAV + transcript after hangup.

E.164 caller ID per campaign
Default outbound vs inbound DIDs
Recording token per workflow run

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Also in the studio

Agent

Voice agent persona

The on-call operator: language, voice, stages, and hangup rules live on one agent. Same definition for browser tests and phone campaigns.

Speech

Speech in and out

The studio mic is capture and playback: what the caller says, and the agent’s spoken reply — with gain limiting so replies do not clip.

Runtime

Campaign graph

One agent runs from contacts, CSV, or triggers. Each hop is a run with stages, wrap-up, and artifacts.